I know that many of you have seen the 'fantastic' creative shades being worn from A to D list celebrities made by Stevie Boi, right? Ok so I am basically creating this blog because of the bad customer service experiences that I have been experiencing with him. I'm sure it is not entirely his fault, but he is the sole owner of his services, and as an entrepreneur he needs to seriously step his game up! Whether it be finding new employees to help him out or just reaching out to his customers, he needs to realize that customer service is EVERYTHING. He may be catering to his "celebrity" consumer base, but if you are plan to just ignore everyone else, why the hell did you create a website for the average buyer? Anyway, my complaint is that I have been waiting for almost TWO weeks to recieve a pair of $45 shades that I ordered from his website :
http://www.stevieboi.com/
From here , you pick out your shades or go to the html site for more shades, which is here:
http://services.mercantec.com/Merchant/?m=13570&p1=134801
and from the checkout , it should redirect you to Amazon payments as a third party payer.
Ok as you know, before you order ANYTHING online, you should do some research on the seller as thoroughly as possible. Well I did, but the some of the most informative reviews are on the Amazon payments website and you will NOT see the reviews on the seller until your order goes through! SO imagine how far my mouth dropped when I saw that Stevie Boi has over 80% in negative reviews :(
Here is a image of the page :
SBSHADES
Feedback Count (Lifetime) Positive Neutral Negative
15 13% 0% 87%
All Feedback:
1 out of 5: "I got two out of three sunglasses I ordered. Paid extra for two day shipping and still no cheetaz glasses..."
Date: June 20, 2010 Rated by Buyer: Megan N.
2 out of 5: "+ VERY DISAPPOINTED :("
Date: June 18, 2010 Rated by Buyer: Leigh L.
1 out of 5: "The quality of the "sunglasses" were very poor!"
Date: June 12, 2010 Rated by Buyer: Darren M.
1 out of 5: "You don't need my feedback, just look at the other feedback! All I'll say is that it's been 5 weeks and still no shades.."
Date: June 6, 2010 Rated by Buyer: Glenda W.
4 out of 5: "A couple of spikes came off the Dawntastic shades. I fixed it, the craftsmanship of the item wasn't as I expected."
Date: May 23, 2010 Rated by Buyer: travellingypsyroadshow
1 out of 5: "It's been 16 days and I have NOT received my items in the mail, they didn't even respond to my email asking about my items. VERY poor customer service."
Date: May 22, 2010 Rated by Buyer: David
1 out of 5: "3 word ter ri ble.. "
Date: May 11, 2010 Rated by Buyer: Miss M.
1 out of 5: "I purchased an item April 17th! It is now May 5th and I still have not received my item!!! It doesn't make any damn sense what so ever!!! "
Date: May 5, 2010 Rated by Buyer: Elise N.
1 out of 5: "These shades are VERY poor quality! There was no shipping information in the packaging and I had to search a LOT to find this information on amazon payments. I paid almost $50 a pair. The glue from the pasting is very noticable and evident. The fabric that was glued on one pair isn't straight (it bunches) and the glasses that have the spikes have visible burn marks from the glue and cracks. "
Date: May 4, 2010 Rated by Buyer: Raquiyba B.
1 out of 5: " My shades are terrible! 1 of the spikes was not even attached cuz there was no backing on it.The pic on the site had 9 spikes in the shades, mine only had 4.The lenses were VERY scratched with traces of glue all over them. This is definitely unacceptable especially since I waited over two weeks for these. I will NEVER order another pair of SB Shades again and I will DEFINITELY spread the word. "
Date: May 4, 2010 Rated by Buyer: Georgiana B.
1 out of 5: "no only are the glasses the sunglasses the eye doctor gives you to wear after the visit, the seller couldnt even glue the cheap mesh stuff he glue on over the glasses. a scam. dont buy. "
Date: May 3, 2010 Rated by Buyer: jason g.
1 out of 5: "The glasses were cheap. They had a crack on one side and scrapes on the other, as well as hot glue strings all over. The studs were crooked and the glasses were missing a chain that was in the picture. There was no invoice in the box and when I contacted the seller about the glasses I received no reply. My friend also bought some glasses from SB and they were the cheapest things I have ever seen. "
Date: April 30, 2010 Rated by Buyer: NormanT
1 out of 5: "Paid for express shipping and it took the item over seven days to come. Contacted the seller about the whereabouts of the package, no response. Awful communication!"
Date: April 28, 2010 Rated by Buyer: Phillip N.
5 out of 5: "Great communication! Shades arrived promptly."
Date: April 26, 2010 Rated by Buyer: chantechantal
1 out of 5: "I expected WAY better from someone who designed some of the greatest glasses Lady GaGa wears. All I received in the mail was some cheap plastic sunglasses with cheap black pearls hot-glued onto the frame. Waste of time and money. Never again."
Date: April 8, 2010 Rated by Buyer: O'Bryan A.
And as for my story , I put in a order with him last Monday and asked for a tracking number (which I never received) and then contacted them again through the "contact seller" option on Amazons website, again with no reply. I finally contacted Amazon to let them know what was going on , only for them to tell me how they were not given the correct tracking number for my order and that I should get it by the 24th (today). So I am just waiting to see what happens.
Unfortunately, as you can see from the above reviews, I am not the only one who is not having a good experience with ordering from him. I figured I could start this blog to provide some insight for others who are looking to purchase from Stevie Boi so they can know both sides of this process. There are also some people who have ordered with no problem, but thats very few. If you are having or have had a bad experience with this seller, feel free to post!!!!
I ordered 2 pair of glasses from him over 2 weeks ago and I paid for 2 day shipping and still no glasses. I contacted my credit card company and the number they give me has a voicemail and right after the voicemail goes off it says that the box is too full. I wrote several emails to him and NO RESPONSE he will never get my business again. I think all he cares about are the celebrities, maybe a celeb. should go undercover so they can see how he really is.
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